Firewall Rules for Service Provider with Single Node

The table below describes the OVOC Server Provider firewall settings for a Service Provider with a single node. It also includes the integration of the Live Platform deployments.

Enterprise Firewall

Connection

Port Type

Secured Connection

Port Number

Purpose

Port side /

Flow Direction

OVOC clients and OVOC server

HTTPS/NBIF Clients ↔ OVOC server

TCP (HTTPS)

Ö

443

Connection for OVOC/ NBIF clients.

Initiator: Client

OVOC server side / Bi-directional

Microsoft Teams↔ OVOCLive Platform Communication

TCP (HTTPS)

Ö

443

Connection to Microsoft Teams

Initiator: Microsoft Teams
The following link includes a list of IP addresses that need to be opened on the Customer Firewall to allow Calls Notifications from Microsoft (refer to item 23 in below link): Microsoft Teams IP List

Bi-directional

WebSocket Client ↔ OVOC Server Communication

TCP (HTTP)

Ö

915

WebSocket Client and OVOC Server communication (internal) according to RFC 6455, used for managing the alarm and task notification mechanism in the OVOC Web.

Initiator (internal): WebSocket Client

OVOC server side / Bi-directional

OVOC server and OVOC Managed Devices

Device ↔ OVOC server (SNMP)

UDP

Ö

1161

Keep-alive - SNMP trap listening port (used predominantly for devices located behind a NAT). Used also by Fixed License Pool and Floating License Service.

Initiator: AudioCodes device

OVOC server side / Receive only

UDP

Ö

162

SNMP trap listening port on the OVOC.

Initiator: AudioCodes device

OVOC server side / Receive only

UDP

Ö

161

SNMP Trap Manager port on the device that is used to send traps to the OVOC server. Used also by Fixed License Pool and Floating License Service.

Initiator: OVOC server

MG side /

Bi-directional

Device↔ OVOC server (NTP Server)

UDP

(NTP server)

Ö

123

NTP server synchronization for external clock.

Initiator: MG (and OVOC server, if configured as NTP client)

Initiator: Both sides

Both sides /

Bi-directional

Device ↔ OVOC server

TCP (HTTP)

´

80

HTTP connection for files transfer and REST communication.

Initiator: Both sides can initiate an HTTP connection

 

OVOC server side / Bi-directional

TCP (HTTPS)

Ö

443

HTTPS connection for files transfer (upload and download) and REST communication.

Initiator: Both sides can initiate an HTTPS connection.

 

OVOC server side / Bi-directional

Device↔ OVOC server Floating License Management

TCP (HTTPS)

Ö

443

HTTPS connection for files transfer (upload and download) and REST communication for device Floating License Management.

Initiator: Device

OVOC server side / Bi-directional

Devices Managed by the Device Manager

Endpoints ↔ OVOC Device Manager

TCP

(HTTPS)

û

80

HTTP connection between the Endpoints and the OVOC Device Manager.

Initiator: Endpoints

OVOC Device Manager side/ Bi-Directional

Endpoints ↔ OVOC Device Manager

TCP

(HTTPS)

Ö

443

HTTPS connection between the Endpoints and the OVOC Device Manager.

Initiator: Endpoints

OVOC Device Manager side / Bi-Directional

HTTPS connection that is used by endpoints for downloading firmware and configuration files .

Initiator: Endpoints

OVOC Device Manager ↔ ShareFile

TCP

(HTTPS)

Ö

443

HTTPS connection used by OVOC Device Manager for downloading firmware and configuration files from ShareFile.

Initiator: OVOC Device Manager

For information on ShareFile IP Ranges, see ShareFile Firewall Configuration.

OVOC Device Manager Side / Bi-Directional

Endpoints ↔ WAF (Imperva Incapsula) and Azure Blob

TCP

(HTTPS

Ö

443

HTTPS connection between the endpoints and the WAF.

Initiator: Endpoints
Endpoints WAF side / Bi-Directional

HTTPS connection used by endpoints for downloading firmware and configuration files from the Azure Blob.

Initiator: Endpoints Azure Blob side / Bi-Directional

Azure Blob side / Bi-Directional

OVOC Device Manager à Azure Blob

HTTPS connection used by OVOC to update firmware and configuration files to the Azure Blob.

Initiator:OVOC Device Manager

OVOC Device Manager Side / Send-only

OVOC Device Manager ↔ ShareFile

HTTPS connection used by OVOC Device Manager for downloading firmware and configuration files from ShareFile.

Initiator: OVOC Device Manager

For information on ShareFile IP Ranges, see ShareFile Firewall Configuration.

OVOC Device Manager Side / Bi-Directional

OVOC Voice Quality Package Server and Devices

Media Gateways ↔ Voice Quality Package

TCP

´

5000

XML based communication for control, media data reports and SIP call flow messages.

Initiator: Media Gateway

 

OVOC server side / Bi-directional

TCP (TLS)

Ö

5001

XML based TLS secured communication for control, media data reports and SIP call flow messages.

Initiator: AudioCodes device

OVOC server side / Bi-directional

LDAP Active Directory Server

OVOC server ↔ Active Directory LDAP server (OVOC user authentication)

TCP

´

389

Connection between the OVOC server and the Active Directory LDAP server (OVOC Users).

Initiator: OVOC server

Active Directory server side/ Bi‑directional

TCP (TLS)

Ö

636

Connection between the OVOC server and the Active Directory LDAP server (OVOC Users) with SSL configured.

Initiator: OVOC server

Active Directory server side/ Bi‑directional

 

AudioCodes Floating License Service

OVOC server ↔AudioCodes Floating License Service

TCP

Ö

443

HTTPS for OVOC/ Cloud Service

Initiator: OVOC REST client

OVOC REST client side / Bi-directional

External Servers

OVOC server ↔ Mail Server

TCP

´

25

Trap Forwarding to Mail server

Initiator: OVOC server

Mail server side / Bi-directional

OVOC server ↔ Syslog Server

TCP

´

514

Trap Forwarding to Syslog server.

Initiator: OVOC server

Syslog server side /Bi-directional

OVOC server ↔ Debug Recording Server

UDP

´

925

Trap Forwarding to Debug Recording server.

Initiator: OVOC server

Debug Recording server /Bi-directional

OVOC server ↔Remote Managed Device

TCP RDP

Ö

3389

Remote Desktop access Apache to Managed Device through the Guacamole VPN gateway.

Initiator: OVOC server

Managed Device/Bi-directional

Voice Quality

Voice Quality Package ↔ Endpoints (RFC 6035 )

UDP

û

5060

SIP Publish reports sent to the SEM server from the endpoints, including RFC 6035 SIP PUBLISH for reporting device voice quality metrics.

Initiator: Endpoint

SEM server / Bi‑directional